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aic444 collects and uses your information to keep your wallet, transaction history and login access working correctly across devices. What we collect, how long we keep it, and how you can request changes — this page covers all of it, and your access to this platform depends on your local law and eligible regions.
This policy applies to all personal data aic444 collects when you create an account, make a deposit or withdrawal, or contact our support team. When you transact through Nagad, Rocket or Upay, we receive a transaction reference and the wallet identifier you used — we do not store your full mobile banking credentials. We collect your name, email address, phone number and device identifiers at registration. We also log session activity, including login timestamps and the device type used, to maintain account continuity across mobile and desktop. Data is retained for as long as your account remains active and for a period after closure as required by applicable record-keeping obligations. We do not sell your personal data to third parties. Third-party payment processors handling Nagad, Rocket and Upay transactions operate under their own privacy terms, and we recommend reviewing those separately. Availability of this platform and the rights described here depend on your local law and the eligible regions in which you access the service. If you are unsure whether this policy applies to your situation, contact our support team before proceeding.
Understanding the boundary of this policy helps you know which data practices are ours and which belong to third-party services you connect to through the platform.
Covers all data collected when you register, log in or recover your account on aic444, including email, phone number and device session records.
Covers payment references and wallet identifiers from Nagad, Rocket and Upay transactions processed through our platform. Does not cover data held by those payment providers directly.
Covers your browsing behaviour and game session data within the aic444 lobby. This data is used to maintain your session and is not shared for advertising purposes.
Does not cover external sites, payment apps or services you access independently. Once you leave aic444, their own privacy terms apply and we have no control over that data.
You have several practical options for managing the data aic444 holds on your account. You can request a copy of the personal information we have on file — this includes your registration details, transaction references and login history. If any detail is incorrect, such as a phone number or email address, you can update it directly from your account settings page or ask our support team to correct it on your behalf. If you want to close your account and request deletion of your data, you can raise that through the support contact routes listed on this page. We will confirm receipt and let you know the outcome, including any data we are required to retain under applicable record-keeping rules. Availability of these rights depends on your local law and eligible regions. We aim to respond to all data requests within a reasonable period, and our support team can clarify the process if you have questions before submitting a request.
Request a copy of your account data, including registration details and transaction references, through the support contact route below.
Update your email or phone number in account settings, or contact support if the field is locked and needs manual correction.
Send a written query to our support team if you are unsure what data we hold or how a specific piece of information is being used.
Submit a closure and deletion request through support. We will confirm what is removed and what must be retained under applicable rules.
If you have a question about your data or want to exercise any of the rights described above, use one of the contact routes below. We do not publish operating hours or response-time commitments we cannot verify, but all policy-related queries are handled by the same team that manages account support.
Open the chat widget from any page on aic444 to reach the support team directly. Describe your data query and a team member will follow up.
Send your data request or privacy question to the support email address listed in your account dashboard under the Help section.
Visit the Help section inside your signed-in account for published guidance on data requests, account corrections and closure steps.
We apply standard security measures to protect the data stored on your account, including encrypted connections for login and transaction pages. Here is how we handle the key areas of data practice on aic444.
We use session cookies to keep you logged in across pages and to remember your device. You can clear cookies through your browser settings, though this will end your current session and may require you to log in again.
Your password is stored in hashed form and is never visible to our team. If you suspect unauthorised access, use the account recovery flow or contact support immediately to lock the account.
We keep your account data for as long as your account is active. After closure, some records — including transaction references for Nagad, Rocket and Upay payments — may be retained as required by applicable rules.
When this policy changes in a material way, we will post a notice in the account dashboard. Continued use of the platform after that notice constitutes acceptance of the updated terms.
These are the questions our support team receives most often about data, account privacy and how to act on your rights under this policy.
We collect your name, email address, phone number and device identifiers at registration. Once you transact, we also record payment references from Nagad, Rocket or Upay alongside your transaction history. We do not store your full mobile banking credentials.
Yes. Contact our support team through live chat or the email address in your account dashboard and request a copy of your data. We will confirm what is on file, including registration details, login history and transaction references.
Go to your account settings page and update the field directly. If the field is locked, contact support and ask for a manual correction. Provide the correct detail and your account identifier so the team can verify the change.
We do not sell your personal data. Payment processors for Nagad, Rocket and Upay receive only the transaction data needed to complete a payment. They operate under their own privacy terms, which we recommend reviewing separately.
Some records, particularly transaction references linked to Nagad, Rocket and Upay payments, may be retained after closure as required by applicable record-keeping rules. Our support team can clarify what is removed and what is retained when you submit a closure request.
Raise it with our support team first — through live chat or the support email in your account dashboard. Describe the issue clearly and include your account details. If the matter is not resolved to your satisfaction, you may have further options under your local law and eligible regions.